Returns & Exchanges
We want you to feel confident and comfortable in your HATCH pieces throughout every stage of motherhood. If your purchase isn't quite right, we accept returns and exchanges on unworn, unwashed items with tags attached within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Select Items
Choose the specific items you wish to return or exchange and provide a reason to help us improve your experience.
Print & Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain intact.
Drop Off
Hand your package to the designated carrier; once received at our warehouse, please allow 5-7 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing